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IP Telephony & Unified Communications

IP PBX, VoIP phone systems, cloud telephony and unified communications — voice, video and collaboration on one platform across every branch.

IP Telephony & Unified Communications
Overview

IP PBX, VoIP phone systems, cloud telephony and unified communications that bring voice, video and collaboration onto a single platform. From a single office to multi-branch deployments, we design, install and manage telephony that cuts call costs and connects your people — integrating with Microsoft Teams, IVR auto-attendants, call recording and call-centre solutions.

Features

What's included

  • IP PBX installation
  • VoIP phone systems
  • Cloud telephony
  • Call recording
  • Auto attendants (IVR)
  • Call centre solutions
  • Video conferencing integration
  • Microsoft Teams calling integration
  • Multi-branch connectivity
  • SIP trunk configuration
Benefits

Why it matters

  • Cut call costs with VoIP over your existing internet or Starlink
  • One number across every branch with multi-branch connectivity
  • Auto-attendants and call routing for a professional first impression
  • Call recording and call-centre tools for compliance and service quality
  • Integrates with Microsoft Teams and video conferencing
  • Managed and supported across Zambia
Cisco
Poly
Industries Served

Built for your sector

Microsoft Teams
FAQs

Questions, answered

Can VoIP work over Starlink?

Yes — we configure QoS and SIP trunks so voice calls stay clear even on satellite links.

Do you support multi-branch setups?

Yes — extensions and direct numbers across every branch on a single dial plan.

Can it integrate with Microsoft Teams?

Yes — we enable Teams calling and direct routing so staff call from Teams as a soft phone.

Do you offer call recording?

Yes — call recording for compliance, training and dispute resolution, with secure storage.

Ready to deploy ip telephony & unified communications?

Book a free assessment and our engineers will scope the right solution for your site.

Other services

Ready to build your network?

Tell us your mission. Our engineers respond with a site survey plan and a transparent quote within one business day.